e-learning for the banking sector

The BBA is the leading association for the UK banking and financial services sector. In conjunction with Unicorn Training, a leading e-learning solutions provider, we provide online learning that is designed to target all key areas of the banking sector. Your employees will be equipped with the vital knowledge they need to ensure compliance with the FSA banking regulation regimes.

You will find below a selection of demos that illustrate different aspects of our e-learning courses. To launch a demo click on 'View'. (please note that the demos require Flash)

If you require more information, please call 0845 130 5138 or email info@unicorntraining.com


Screenshot Course title Interesting points Run online
Introduction to BCOBS and the PSRs Unicorn offers a suite of 'off the shelf' eLearning modules/courses.

The Introduction to BCOBS and the PSRs module gives an overview into the Banking Conduct of Business sourcebook the Payment Services Regulations.

The module is made up of four topics:

- The scope and requirements of BCOBS and the PSRs
- Application of BCOBS and the PSRs to potential and new customers
- Application of BCOBS and the PSRs post-sale
- Application of BCPNS and PSRs in the post-sale consumer protection

This module combines the simple clear look and navigation of a Level 1 design, with more interactive elements typical of Level 2 , including corporate photographs and interactive environments, which bring the module case studies to life.
View
Office Environment theme - Financial Crime Prevention This example has been taken from a Financial Crime Prevention course, using the Unicorn virtual office rapid development template.

The office environment encourages the learner to explore and to choose their own route through the learning material.

A user navigates through examples, information and case studies, developing an understanding of the preventative measures required to stop Financial Crime.

View
Combating Market Abuse This example is taken from our Combating Market Abuse course. You can explore the ‘Seven market abuse behaviours’ and learn about ‘Insider dealing’ in this extract.

The full course has a mix of audio, interactive elements and exercises and includes, amongst other areas:

- The Market Abuse Directive and the Code of Market Conduct
- Improper disclosure and manipulating transactions
- The penalties for market abuse

Combating Market Abuse is part of our off the shelf Financial Crime Essenetials.
View
Complying with Sanctions This extract is from our Complying with Sanctions course, which is designed for new staff and those refreshing their knowledge of global sanctions. In this example you can discover some of the countries currently subjected to sanctions and find out other legitimate targets of sanctions.
The complete module features advice from our financial crime coach and, amongst other areas, includes:

- Why sanctions are used
- The different sanctions regimes
- Consequences for violating sanctions

Complying with Sanctions is part of our off the shelf Financial Crime Essentials.
View
Financial Services Authority An extensive range of courses based on the FSA’s guidelines and Conduct of Business Sourcebook.

Subjects include but not limited to; the Role of the FSA, Treating Customers Fairly, Market Abuse, Senior Management Systems and Controls, Approved Persons, Conflicts Of Interest , Dealing and Managing.

The example shown has been taken from one of our Market Abuse courses.
View
Arrears and Possessions Unicorn offers a suite of off the shelf eLearning modules covering Arrears and Possessions. The suite comprises of 11 modules covering various subject areas including:

- How to explore solutions to the root causes of arrears
- Talking to borrowers about State benefits that can help with arrears
- Steps to carry out prior to litigation against borrowers in arrears
- How to deal effectively with complaints
- How leases, and tenancies affect A&P.

These modules combine the simple clear look and navigation of a Level 1 design, with more interactive elements typical of Level 2 , including corporate photographs , animated 3D characters with audio, which bring the module case studies to life.
View
Countering Bribery and Corruption This extract shows part of our Countering Bribery and Corruption course. The material covered here is suitable for new staff and for more experienced members of the team who need to be brought up to date. This example features a video of John Horan, our Financial Crime Consultant talking about acceptable business practice and also has an interactive world map showing corruption hot spots.
The complete module includes:

- Negative consequences of bribery and corruption
- International and UK laws, including the Bribery Act 2010
- The main bribery risks and vulnerabilities

Countering Bribery and Corruption is part of our off the shelf Financial Crime Essentials.
View
Fighting Fraud This is an extract from our Fighting Fraud course. Both new and experienced members of staff will benefit from working through this course. You can explore the profile of a typical internal fraudster and identify a number of unusual behaviours that may indicate internal fraud.
The actual module covers all aspects of fraud including:

- Main sources of fraud risk
- UK laws and offences relating to fraud
- The FSA’s approach to fraud

Fighting Fraud is part of our off the shelf Financial Crime Essentials.
View
Preventing Identity Crime This extract is from our Preventing Identity Crime course, which is designed for both new staff and more experienced staff. In this extract you can differentiate between the three types of identity crime and learn about the impacts on financial services.
The full module guides you through detecting and preventing identity crime by addressing such areas as:

- Ways criminals obtain personal information
- Understanding your role in fighting identity crime
- Reporting process for identity crime

Preventing Identity Crime is part of our off the shelf Financial Crime Essentials.
View
SkillsServe iPhone mobile learning app Mobile delivery of self-tests and quick bites of information to a student’s mobile to further enhance their interactive learning experience. Exam reminders and hints can be available via a well-timed text to a learners mobile. View