Brand New Training Announced for ComplianceServe
We are pleased to announce that 2016/17 is going to see some exciting changes in the way that administrators and end users are trained on ComplianceServe.
With the appointment of Debbie Jones as our Training Manager, we are reviewing how we deliver both initial training and ongoing performance support for ComplianceServe. Debbie brings over 16 years' systems training experience across a variety of mediums, from face-to-face to virtual and says; "Systems training doesn't have to be a one off classroom session with the trainer at the front presenting to a room full of participants struggling to stay awake!" she says. "It should be engaging and focused on what learners need, with hands on practical application followed by further support when you need it. Learning should be little and often - whoever walked out of a training session knowing everything?".
Starting next month, we’ll be running a series of scheduled webinars aimed at system administrators and focussing on different aspects of ComplianceServe:
- Every Tuesday – Content Administration
- Every Wednesday – Organisation & User Administration
- Every Thursday – Reporting Administration
- Every Friday – eCreator
These sessions, which are designed to follow the initial System Administration Overview training will help you exploit the functionality of the ComplianceServe solution, streamline ongoing administration, and ensure you get the most from the platform.
Over the next two months we will also be creating a series of short 'how to' videos on the key ComplianceServe functionality, to provide on demand performance support for administrators and end users alike. Debbie says, "we already know 70% of learning takes place on the job with only 10% in a formal learning environment. This is why a just-in-time approach or on-demand learning is so important and our video guides will provide you that support, when you need it, wherever you are, in bite-sized accessible chunks."
To reserve places, please contact the Help Desk who will advise on availability, and watch this space for details of these additional new learning resources.