15.04.2015

Content news April 2015

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It’s been a busy few weeks, and so there’s a lot to tell you about…

Treating Customers Fairly and Conduct Risk UpdateAs advised in the January update conduct risk is a hot topic for the FCA and regulated firms right now. To reflect this we’ve reworked our current ‘Treating customers fairly and conduct risk’ programme. The updated programme will focus in more detail on conduct risk, and explore the role of TCF within it. Reflecting the new focus, the title has changed to ‘Conduct risk and treating customers fairly’.

This new title is currently live.

Introduction to the FCA

Intro to the FCA has had an update to bring the module up-to-date and give a more accurate reflection of the FCA in 2015.

A&P and MCOBs:

Having been reviewed by our subject matter expert, the suggested changes are now with our partner for these titles, The CML, who like to review the suggested changes before we put them live.

Regular updates

We regularly review and update all our titles to make sure they’re technically accurate and fit-for-purpose. In the last month, the following titles were reviewed and are live:

  • Complaints and regulated firms
  • Whistleblowing with confidence
  • MLRO Practical guidelines for money laundering prevention staff

Next titles up for review are:

  • How to comply with the data protection act
  • Customer due diligence
  • Managing conflicts of interest
  • Countering bribery and corruption
  • Information security

If you have any comments, please get in touch – we’d love to hear from you!

Author

Simon Mercer

Simon Mercer

Head of Business Development

Since arriving in the eLearning industry in 2002, Simon has helped to conceive, develop and deliver…

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