27.11.2013

LIVE BLOG - Craig Weiss 'eLearning 2020' Seminar

LIVE BLOG - Craig Weiss 'eLearning 2020' Seminar Live updates throughout the day from Craig Weiss'  'eLearning 2020' Seminar at The Kia Oval. The End! eLearning Age's Clive Snell wrapping up the day - "Craig, fantastic input, fantastic views, we love the controversy and we hope to you again very soon!" Breakout discussions Round Up: LMS  Personalisation of learning experience - ties in with chunking nicely. Relevance of gamification for adults Offline access LMS has meant eLearning management system traditionally - now to manage all learning across organisation. Need to create and manage all that content. Need data/analytics and measuring against objectives. Tin Can - most customers don't know what it is.  Has some short and long-term benefits including enabling use of content across multiple platforms much easier. Can access content offline via download from Storyline app even if LMS doesn't have offline functionality. How important is offline access of content? Important depending on needs right now. Wifi becoming more ubiquitous and 4G evolving and probably won't be a problem in 5yrs time in UK. Apps may then become more about UX than providing an offline alternative. But data is expensive? Online/offline becomes more important when delivering content to a wide (worldwide) audience as data/wifi access not common across all. 'Amazon-style' recommendations - think going to see more of that. *For more information see notes from Breakout 1 below Mobile learning : Myths and Reality People are still dabbling. Working with App Store - do you want to go down app route? Do you want put eLEarning inside and app? Or just track CPD? Devices - is it just tablet and PC we're trying to direct people through to. Is iPhone screen too small for eLeraning? Chunking - common consensus is ideal for mobile. If want to do something with 30 slides is that really going to work on a phone? User experience - gestures, do you have to write content specific to platform or cross-platform? Mobile right now is open-ended discussion. TinCan - is it the answer? But v early days. Is anyone prepared to stick head of block and put everything into it. Learning towards cross-platform app - all about Android / Apple and some IE8. Blackberry sorry! iPads/tablets coming into schools and replacing computers which spells where market's going. New authoring tools and why? Challenges:
  • consistency across building multiple courses across tools.
  • Engaging across no of titles.
  • Consistent flow in messages across course.
Like to see:
  • Language option diagnotics
  • Non-linear
  • Toolbox of tools depending on output required - no product out there that has toolbox yet.
A lot of tools now converting Flash to HTML5 - big growth area for tools. HTML still has weaknesses - not self defined. All self-service now - Articulate v successful as have 'eLearning Heroes' so can go through and figure out by posting questions so have tutorials etc. Static courses (text/images) - if learner sees that will tell people what courses look like and it's crummy. Stuck with it - that's what hurting web-based training v IOT and it's because content looks rubbish. Session 2 notes - see below. Colloboration/social media & MOOCs and the future of learning Social media in business - 3 types of software people use Bloomfire, YaMma, Needs buy in from top - if CEO does it people follow. Difficult to fit into programmes - off the cuff in business environment how do you say people have learned what. When making decision content is king - how you learn the content depends on looking at learning needs. If content stinks doesn't matter how good LMS is. Is LMS just a data gathering tool? Will you have one learning record start in school and follows through career whole life - get badges sit on record etc? MOOCs - Future Learn is place to take one. If quality was better could be worthwhile. Free so content creation concerns? Massive so whole lot of forum info needs to be moderated and difficult to filter and people are only interested if higher profile person at helm of it. Sustainable? If charge, marketing, mine the data, build community, create brand. Super MOOC - pick from bits of MOOCs wanted to create tailored course. Main language English so not as inclusive as MOOCs pretence are. Social media is really good for company relations but not traditional eLearning as can't be quantified. People are turning on privacy setting and turning off location / GPS settings on mobile devices. Do they want record of everything out there. 90% of LMSs have all the same features the difference is in that 10% that's what really have to look at when looking for system within budgets. BREAKOUT 2: Which are the must have new authoring tools and why? 3) HTML5 v Flash Some browsers (below IE9) don't work with HTML5. Still have clients request stuff in Flash, guiding them away from it. Nowhere can pick up XML files and drop them into an easy converter as yet. Using Javascript and tween libraries as alternatives to HTML5 Value of Adobe Edge to change Flash-based projects? 2) What do we want to see in future? Simple workflow that enables IDs to stop using Word - tracked-change word docs for SMEs. Capability to go into eLearning and track changes within it - version-control. Online stickies so can edit and make comments even when course is live. Overall better ID from SMEs - world where authoring tools present innovative ways of presenting innovative content. Like to be in world where we're not saying 'I'd just like it to work!' and instead talking about how made learning exceptional using the tool. SMEs are passionate about their subject but SMEs aren't IDs. Companies think buying an authoring tool means they can create good eLearning but the skill is in creating that learning to be as effective as possible not the actual basic creation of a course. Can authoring tools have an ID element as takes away human input? Can have worst looking piece of learning but if it's engaging, and achieves behaviour change than job's done. Basic task/project management - got 10 pieces of learning on go, has piece 2 got it's audio yet etc. Email reminders of 'It's behind schedule' everyday until it's back on schedule again. So many people involved in developing a piece of learning - reduce touch points and keep in simple. 1) Tools people have used - pros and cons Articulate, Storyline, Lectora and Captivate limited in personality, scenario-based case studies, not rich learning. How rich is rich? Game mechanics couldn't do in authoring. One delegate built their own due to limitations - not something go into lightly, 2yrs in development. Also developed really simple tool within LMS - text/picture changes etc. Develop courses in the tools for clients because some do want to edit themselves. Have to just try to do a nice job with it. Design for different devices in demand. Flash/HTML5 - customers moving away from Flash as want future proofing and HTML5 is providing an interim if not actually the final answer. Use a toolbox of tools - utilise different strengths of different tools for different courses depending on content/target audience. Learn from experience on what output is and when clients want to be able to make changes ourselves. Doing 30 day trial and just seeing what can do with it. Captivate 7 - highly-complex variables now available. Can create themes - devolved developing to different departments who can build it themselves and themes enable control over user interface. But not everything works on HTML5. Device sensing so works out what device publishing. iPads have been a massive thing - even 6mths ago the expectation wasn't there to have everything available on iPad, is now. ID and templates aren't happy bedfellows! Still love a PDF download! Lunch done and we're back! CIS Assessment ‏@cis_assessment 33m Gamification would appear to have nothing to with gaming! #elearning2020 GP Strategies Ltd ‏@GPStrategiesUK 31m @diegoinstudio suggesting only 5% #ILT by 2020 #elearning2020 BREAKOUT 1: “The reports of my death have been greatly exaggerated” - where next for the LMS? Focus questions (as voted for by delegates around the table): authoringtools_debate 4) Tin Can Replacement for SCORM/AICC. What have they done within the 'big four' parameters of SCORM/AICC. Way of peering into activity steam. A Tin Can activity could be go and visit a website so how do you capture/post back to LMS etc. Watching a YouTube video for eg. Know got to keep eye on it but at the moment what are we going to do with the data? Starts in US and everyone in UK/Europe etc assumes everyone wants it when clients don't actually know it exists! Benefits in short term are more around technical standards and content aggregation. 3) Personalisation - if going to deliver these chunks how do you make it work? Profiling route - so job profile specific? Delivering content in diff formats to suitable for different people - idea they may enjoy it in certain way if have choice over another. For e.g. download as podcast, bullet pointed take away, short text - have an LMS that can track it in all formats. Tension between what IDs want people to do and what organisations want people to do. High degree of personalisation critical for engagement - use name a lot, talk about specific account names and who within account relevant to etc, so map to enable them to apply the knowledge. Without ability to apply knowledge frameworks to unique sales scenarios was never going to work. How to make it real. Loads of calls to action - steps away from knowledge transfer towards actual behaviour change. Think about what tech can do and saying to client these are all the ways you can package using all the different technologies can do to create immersive five-year learning packages but what client is ever going to do that? lms_debate 2) If chunking is where it's going how do you actually deliver it? So can come in wherever, whenever to whatever bit but how. Multiple entry points away from linear. Learning objectives - dots on the page, pick objective want to do, complete that and then do another one. In most cases you can keep things to 5mins as if focus on what people really, really need to take away from it, few punchy key messages, and each chuck focuses on one key message. Click next - information not being processed as feel lengthy, doesn't grab attention they won't engage. Self-motivated people different kettle of fish, but experience is self-motivation not that common! Organisation, presentation and packaging of chunks really important too. Learning journeys etc. Access to all areas v access to restricted areas. Supports diagnostic assessments. 1) Relevance of gamification for adult learners? One delegate 100% LMS gamification platform - found really helps in engagement, one of biggest probs learning pros have. After LMS went 100% gamification 70% increase interactivity. Different badges for different personalisation - get my division at the top of the leader board. Leader board in each division and leader boards for different divisions - creates competition. Succession planning - enrolled into level, LMS automatically keeps track of development. Try to make sure feel aren't going onto LMS, but have a great experience. High personalisation key theme - badges, leader boards (who's got most sales, points), unlocking rewards (avatars, 3D models, add on new things (earphones, guitars etc) as gained more points/credits etc). They were learning but focus was on them to succeed not look at it as 'another bit of eLearning' Gamification doesn't work if not visible. Danger of competitive overriding learning? Trying to add light-hearted element to learning. Gamification exists to make people feel joyous but the amount of dedication required for learning massive, big chunks of learning etc. ________________________________________________________ Breakout sessions coming up on the following topics…. breakouts “The reports of my death have been greatly exaggerated” - where next for the LMS? Collaboration, Social media and MOOCs – the future of learning? Mobile learning : Myths and Reality Tools of the trade - which are the must have new authoring tools and why Caffeine shot coming up - back in a moment! Q&A from floor: Q: Authoring tool - growth in enterprise solutions or small niche companies? A: Sees enterprise space, there are eLearning vendors coming in and will be a bigger market as it's money. Q: Recommend top 5 LMSs? A: Excluding all variables ExpertusONE.  Likes Aduro, eLogic Learning, Docceo. Q: Gamification - building points to get to next level of learning, defined learning journey on the platform for succession planning etc. Craig's thoughts? A: Challenge is to find client that has structured path as most don't. What is an individual's personal motivation? Holy grail of learning is adaptive learning, 95% of products don't enable that 'exploration' capability. Has to be something in product that entices you to do it. Lot of negative around mandatory training. Q: If bitesize way going how do you know which chunk to use? A: You don't! 2-3mins max from attention standpoint. Personally likes video but not a person standing in front of green screen. Should create mini-modules within own course. Learning chunks right now not interactive enough. No 1 reason people leave an LMS - service and support. Vendors don't include service and support as part of contract and if clients can't get out are stuck. Never sign for 5yrs, lock in price for 3yrs, then get 15% discount for renewing. CW - social is one of worst things that never taken off. Making systems trying to keep people more involved? I have Facebook why am I going to stay on system, I'm going to go to Facebook! Fastest growing market of F'book 55-65 age group. Social learning go nowhere and dropped off map. Richard Hyde ‏@richardthyde 2m An authoring tool with ID built in would be a gold mine #elearning2020 CW - web conferencing, stagnation but he's uses Fuze over WebEx Laura Austin ‏@LauraAustinNow 53s Hurrah indeed! “@richardthyde: But by 21016: true video courses, ID driven (hurrah!), analytics, SaaS, gaming #elearning2020” Richard Hyde ‏@richardthyde 1m But by 21016: true video courses, ID driven (hurrah!), analytics, SaaS, gaming #elearning2020 Richard Hyde ‏@richardthyde 24s Authoring tools 2014: so we are stuck with Storyline? #elearning2020 CW - authoring tools by 2016 true video course capabilities, ID design driven, analytics (be a pseudo LMS), SaaS, gaming but not what you expect. In 2014 avitars, templates, easy, limited, layers, triggers, appearances, Sims, gamification, HTML5 output. Richard Hyde ‏@richardthyde 4m Linkage of systems so easy now. APIs allow seamless integration. As a learner I should be able to embed the feeds I want Richard Hyde ‏@richardthyde 2m Coming soon to LMS: MOOC, video, asynch for edu, LRS #elearning2020 CW - coming soon to your LMS…. LRS (Learning Record Store ) - a place to store learning records. Problems: What happens if go to LMS without an LRS, where does that data store sit? Companies where lay people off and by time get back to desk all shut down and won't let you take a paperclip, not going to let you take your data record store. Big security & privacy issues with LRSs. But it's a buzz word so it's coming. Like it or not. MOOCS - took off because big unis got involved, but content not created by them. Couple of LMS vendors coming out with MOOCs as part of platform. Finding out that people who are taking them have a college degree. Richard Hyde ‏@richardthyde 2m 2014: LMS usability, apps, online shop, gamification. Don't like gamification - game design better #elearning2020 CW - User Interface - modern, easy to use, vendors wake up! Future of personalisation - apps. Downside is that vendors will charge to put apps into LMS. Pay more in Europe than in US. Richard Hyde ‏@richardthyde 4m Most major authoring tool vendors are moving towards apps #elearning2020 CW - LMS IS NOT DEAD! In review of 580 systems, not consolidation acquisition. Many people aren't looking for talent management as a component. Forget what people think they're hearing look at what is happening - lot of stuff is 'buzz' it's not actually what's happening in market. I always tell people eLearning space as whole probably has worst marketing of all time - there is social media, use it! 'If website stinks people are more inclined to think the LMS stinks' in way that they didn't use to. Richard Hyde ‏@richardthyde 3m Localisation and translation will improve and be automatic #elearning2020 CW - starting to see more apps as more and more people using them. Self-contained is key - want to be different to websites. People will start creating own apps more that they will want to start charging people for. Authoring tool vendor or apps vendor? CW - gamification exploded in 2013, way beyond social. every system look at being rolled in. What do I get after I get 5000 points? Prob of gamification, no gaming store that time creates at the moment. You want to be number 1, or tied to 360 feedback/salary increase/performance review etc. Richard Hyde ‏@richardthyde 3m Tools will proliferate massively. But do orgs want enterprise tools or a toolkit of simple best of breed? #elearning2020 CW - there is virtually no loyalty in LMS space. Switching is a pain but some vendors flat out lie and say going to lose content etc and if take 6mths to find a system won't leave etc. One-stop-shops as personalisation space - you can have own look and feel, own widgets, can move boxes around, language changes, but admin side stays same. Focussed on home page - content is in English! CW - content networks going to become v big. In LMS today if want content today, buy course and gets placed on LMS, but will change by 2020 due to increase in sources. Mark Jones ‏@eLearningMDJ 2m "Chunking" no more than 5mins, exploding market, more to be seen in this space, learning world needs to adapt #elearning2020 CW - gaming is diff to gamification. Gamification all about reward and incentive. Gaming is interactive where people take time learning. Learning games are really awful! Tying them to mobile devices. As gaming get more effective will be really exciting. CW - Im not really seeing 3D as a big thing. Already in the US it's waning. Richard Hyde ‏@richardthyde 3m Courses are being created completely as video. Challenge is to SCORM wrap them. But why wrap resources? #elearning2020 Richard Hyde ‏@richardthyde 8m By 2020: chunking, tools, gaming, content networks #elearning2020 Richard Hyde ‏@richardthyde 11m Face to face learning hasn't changed for 400 years. In 20 years e-learning has transformed the learning space #elearning2020 Mark Jones ‏@eLearningMDJ 40s Further globalisation will be seen in eLearning, even in the most remote places #elearning2020 Mark Jones ‏@eLearningMDJ 2m Video content will explode further, LMS vendors need to understand this and support #elearning2020 10.40am - Craig Weiss In 2013 eLearning is an industry, in  2020 in will be the industry for learning (predicts 95% of learning market) Why? eLearning is umbrella terms social/LMS/mobile etc and Talent and Performance managements systems come into this now. It's way learning changing. F2F training methodology been same been for 400yrs, online learning comes in, 1993 1st online Uni (Jones International) in 20yrs since that all this tech come in but stuck on methodology of F2fF been most effective way of learning. CW constantly provide stats that online learning more effective - changing way universities are thinking about learning. 10.30am - Clive Snell from co-hosts eLearning Age magazine welcomes delegates.

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