31.05.2008

New Bacs Courseware Takes Off

New Bacs Courseware Takes Off Our range of e-learning courses for Direct Debit service users has now been upgraded and restructured.

In place of 'DD Essentials' there are now three distinct courses focused on different user groups.

1. Introduction to Direct Debit (aimed at call centre and other sales staff)
2. Working with Direct Debit (aimed at supervisors and finance department staff)
3. Managing Direct Debit (aimed at senior management and finance directors)

We will continue to offer the 'Paperless Direct Debit' course alongside these.

The 'Great Balloon Race' has also been redesigned to provide an enjoyable self-assessment diagnostic tool.

Unicorn Director Henry Phillips talks about the evolution of the Balloon Race in this video clip.

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