NEWS: David and Laura New Captains of Content Ship!
Two of our award-winning instructional design team have taken the helm in helping steer our eLearning strategy forwards through 2014. Laura Hooper, 2012 Learning Awards Instructional Designer of the Year, is our new Head of Content Development, with responsibility for the eLearning Development gang and our Digital Design and ID teams. Meanwhile Senior Instructional Designer, David Gristwood, is our new Head of Content Production. David’s excellent organisational and project management skills can be utilised to the fullest in leading our Content Projects, Quality Assurance and External Resource teams. David will be responsible for the delivery of all the Content Development projects, working closely with both Laura and other internal and external teams, to ensure this is done in a timely and cost effective way. http://www.youtube.com/watch?v=QTod-wtVkoY The latest moves come after a number of other significant staff promotions last month, to keep fine-tuning the service we provide for our customers. David Teague is managing the Development team in conjunction with the Configuration team, under the title of Head of Platform Services. David is supported in the role by newly-promoted Lead Platform Developers, Ian Dunkerly and Wayne Sibley, with Steve Crabb managing SkillsServe product development. Meanwhile Jason Woodward has stepped up from his role as Senior Help Desk Advisor to take on the title and associated duties of Help Desk Manager. Find out more about Jason's team and who are the faces on the phones here - Meet Your Helpdesk! Why not check out eLearning guru Craig Weiss's recent blog on 'LMS Tech Support – It is getting worse' to find out why we think Helpdesk support is so critical in business success. Peter Phillips, Unicorn CEO, said: “We’re always keen to promote people within the business and give everyone experience and opportunities across all facets of the business should they wish to explore them. “This means we have a staff team who understand the whole business, not just their specialist areas, who can make better, more well-rounded decisions for the good of our clients, and potential customers, as a result. Congratulations to all.” Want to know more about potential job opportunities at Unicorn visit www.unicorntraining.com/recruitment.htm