SkillsServe 3.4 Release Notes

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1. Assessment Don’t Know and Scheduling

Is it a new feature or an upgrade?The Assessment Don’t Know and Scheduling project focuses on enhancing the Assessment System to include a number of new features. In addition a new scheduling feature is also available on other activity types.
How it works…Assessment administrators now have the ability to apply a “Don’t Know” answer option to their assessments. This option will appear as an additional answer for users to select when taking their assessments. This has been developed in conjunction with a new “Negative Marking” feature which assessment administrators can choose to apply if they wish.

When negative marking has been applied to an assessment the scoring on the assessment is changed. If a user answers a question correctly they will score a point. However, if they answer incorrectly they will be deducted a point. If they select the “Don’t Know” answer option (if it has been applied) they will not gain or lose a point. The purpose of this feature is to give clients the ability of encouraging their staff in to admitting when they do not know the answer to a question rather than simply guessing.

The availability of Assessments (as well as a number of other activity types) can now be scheduled so that registered users are only able to launch the activity within a specified time frame.

This feature is available on the following activity types:

  • Assessments
  • eBriefings
  • Audio/Video
  • Offline Activities
  • eLearning
  • Programmes

A new PIN feature has also been developed allowing assessment administrators to apply security on assessments. When a PIN has been applied registered users will only be able to launch the assessment if the correct PIN has been entered. This is beneficial for clients who wish to invigilate assessments in a controlled environment.

The final newly developed feature in this project is giving assessment administrators the ability to set whether the completion status of an assessment changes to “Completed” even if a user has failed the attempt. The purpose of this is to allow clients who use CPD to still accrue credits for the assessment attempt.

Why is this beneficial?These features are beneficial for a number of reasons:

The “Don’t Know” and “Negative Marking” features give clients the ability of encouraging their staff in to admitting when they do not know the answer to a question rather than simply guessing.

The “Scheduling” and “PIN” features allow clients to host invigilated assessments.

The “Mark as Completed when Failed” feature allows clients to accrue CPD credits in accordance with the professional bodies’ CPD scheme.

Default or Configurable?This project has been applied to the Assessment System by default in 3.4+ sites.
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Stuart Jones

Stuart Jones


Working in the eLearning industry for 17 years, Stuart has focused on the development and delivery…

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