Off-the-shelf training from Unicorn

All our eLearning suites have been developed with industry experts or by our key content partners to ensure you are getting the best available courses for your business area. Taking the best principles of engagement to deliver practical, role-relevant learning and interactive case studies, this is learning that sticks. It might be off-the-shelf but it will feel like it's been made just for you.

Compliance Courses

All our eLearning suites have been developed with industry experts or by our key content partners to ensure you are getting the best available courses for your business area.

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Financial Crime
Combating Market Abuse
Complying with Sanctions
Countering Bribery and Corruption
Customer Due Diligence
Fighting Fraud
MLRO The role of the Money Laundering Reporting Officer
Money Laundering and How You Can Prevent It
Financial Crime: The Basics
Money Laundering and How You Can Prevent It - Gibraltar
Money Laundering and How You Can Prevent It - Guernsey
Money Laundering and How You Can Prevent It - Jersey
Money Laundering and How You Can Prevent It - UAE
Compliance with the Criminal Finances Act 2017
Specialist/Management Responsibilities
Approved Persons
COBS Appropriateness
COBS Best Execution
COBS Client Categorisation
COBS Dealing and Managing
COBS Suitability
Senior Management Arrangements, Systems & Controls
COBS Essentials
An introduction to MiFID II
Fundamentals
Certification regime
Complaint handling and regulated firms
Conduct risk and treating customers fairly
Consumer credit regulations (motor finance)
Consumer credit regulations (personal loans and credit cards)
Consumer credit - handling arrears
Culture and ethics
Cybercrime
Enhancing the Experience for Vulnerable Customers
FATCA
Financial Promotions
Information security
Introduction to BCOBS and the PSRs (Banking)
Introduction to BCOBS and the PSRs (Building societies)
Introduction to the Financial Conduct Authority (FCA)
Introduction to the Prudential Regulation Authority (PRA)
Managing conflicts of interest
Risk management
Senior managers regime
The basics of CASS
The conduct rules
The Regulatory Framework in Banking
Three lines of defence
Transaction reporting
Whistleblowing with confidence
General Data Protection

Cyber Security Courses

All our eLearning suites have been developed with industry experts or by our key content partners to ensure you are getting the best available courses for your business area. The are all now available in the following languages; Dutch, French, German, Portuguese and Spanish.

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Protecting Information
Personal Information
Information Handling
Removable Media
Safe Device Use
Bring Your Own Device (BYOD)
Password Safety
Remote and Mobile Working
Managing Online Risks
Phishing
Social Engineering
Keeping Safe Online
Online Safety
Social Media Protection
Data Protection and GDPR
Data Protection and GDPR: All Staff General Awareness
Data Protection and GDPR: For Data Controllers and Managers
Resilia Frontline - Audio Stories
Banana Drama
Grazing the free WiFi
Lily’s amazing birthday cake
One Born Every Click
One Nil to the Hackers
Online Safety: Fine Margins
Shoulder Surfing
Speared
Stating the Obvious
‘Too shiny. Too easy’
LEARNING NUGGETS
RESILIA FRONTLINE - LEARNING NUGGETS
BYOD nugget
Information Handling nugget
Online Safety nugget
Phishing nugget
Personal Information nugget
Password Safety nugget
Removable Media nugget
Social Engineering nugget
Social Media Protection nugget
Remote and Mobile Working nugget

Workplace Skills Courses

All our eLearning suites have been developed with industry experts or by our key content partners to ensure you are getting the best available courses for your business area.

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MicroLearn - Communication and social skills
Active listening
Asking the right questions
Body language
Communicating with emotional intelligence
Effective writing
Expressing yourself
How to be assertive
Presenting data
Presenting with confidence
What’s not being said
Social Media Awareness
MicroLearn - Customer service
Approaching new customers
Brand and reputation
Email etiquette
Handling complaints
Know your customer
Maintaining existing customers
Telephone manner
MicroLearn - Data protection
Data Protection overview
Data protection - principle 1
Data protection - principle 2
Data protection - principle 3
Data protection - principle 4
Data protection - principle 5
Data protection - principle 6
Data protection - principle 7
Data protection - principle 8
GDPR
What to expect from the new GDPR
Accountability & Governance under GDPR
An Introduction to GDPR
Individual Rights Under GDPR
Lawful Basis for Processing under GDPR
MicroLearn - Equality and diversity
Unconscious bias
Age
Disability
Equality and diversity introduction
Gender reassignment
Marriage and civil partnerships
Pregnancy and maternity
Race
Religion or belief
Sex discrimination
Sexual orientation
MicroLearn - Food and safety hygiene
Food allergy
Food law
Food safety hazards
Food safety introduction
Food safety management
Food-borne illness
Hygienic premises
Personal hygiene
Temperature control
MicroLearn - Health and safety
Dangerous substances
Display screen equipment
Electricity
Fire (Updated)
First aid
Health and safety introduction
Manual handling
Slips and trips
MicroLearn - Interview techniques
Appraisal interviews
Hiring right first time
Tips for the interviewee
MicroLearn - Literacy skills
Preparing the report
Spelling and punctuation
The English sentence
Writing your report
MicroLearn - Management and leadership
Managing Virtual Teams
Flexible Leadership
Coaching and mentoring
Developing leadership
Giving and receiving feedback
Motivation and effective feedback
Planning & monitoring team performance
Project management
Taking action
The effective leader
Training for non-trainers
MicroLearn - Managing change
Challenging the status quo
Experiencing change
Making the change
Seeing change through
The need for strategy
Thriving in change
MicroLearn - Personal development
Confidence
Dealing with stress
Decision making
How to plan your own development
Making objectives happen
Negotiation skills
Problem solving
Setting objectives
Time management
MicroLearn - Safeguarding
Safeguarding children (England & Wales)
Safeguarding children (Northern Ireland)
Safeguarding children (Scotland)
Safeguarding vulnerable adults (England & Wales)
Safeguarding vulnerable adults (Northern Ireland)
Safeguarding vulnerable adults (Scotland)
MicroLearn - Social and corporate responsibilities
Anti-slavery
Anti-money laundering (Updated)
Bribery act 2010
Competition law
Cyber security
Driving at work
Sustainability
MicroLearn - Teamwork
Dealing with conflict
Effective delegation
Effective meetings
Find your role
Performance troubleshooting
Working in teams
MicroLearn - Understanding budget and finance
Budgeting basics
MicroLearn - Workplace wellbeing
Changing behaviours
Empathy
Everyday energy
Healthy living
Impact and influence
Life balance
Mental health
Positive thinking
Relationship building
Relaxation
Resilience
Sickness & absence
Value and purpose
Creativity
Personal Agility
Managing Emotions
Mindset
Video Arts - Communication
Assert yourself
Communicating in writing
Communicating on the phone
Going to a meeting part 1: messing up a meeting
Going to a meeting part 2: meeting menaces
Inside information
Meetings
Meetings, bloody meetings
Presentation is everything
Video Arts - Customer Service
Advising the customer
After sales
Communicating effectively
Complaints
Customer types
Customers on the phone
First impressions
If Looks Could Kill: The power of behaviour
Online customers
Service for sales
The power of behaviour
When things go wrong
Video Arts - Influence & Negotiation
Achieving goals and commitments
Being a ‘people person’
Helping hands
Less is more
Making your case
Negotiating - tying the knot
Negotiating tactics
Using similarity
Video Arts - Leadership
Creativity and innovation
Crisis management
Emotional intelligence
Ethics
Everyday learning
First among equals
Jamie’s Kitchen: Fifteen lessons on leadership
Jamie’s Kitchen: Fifteen lessons on teamwork
Leadership sins
Pass it on
Practical leadership
Team decision making
Team development
Video Arts - Management
Absence minded
Being a leader
Behavioural interviewing
Counselling
Dealing with absenteeism
Developing your team
Difficult conversations
Managing discipline
Motivating your team
One-to-one training
Recruiting
Video Arts - Performance Management
Managing performance everyday
Performance review: code red
Performance review: every appraisee’s dream
Performance review: every manager’s nightmare
Performance reviews
Praise and criticism
Video Arts - Project and Change
Change
Jamie’s School Dinners: living with change
Jamie’s School Dinners: managing change
Managing projects and processes
Video Arts - Sales
The art of selling
Closing sales
Control and close
Consultant selling
Difficult sales
Needs and objections
Video Arts - Wellbeing
Criticism and failure
Emotions versus evidence
Getting stuff done
Happiness habits
Inside your head
Personal wellbeing for managers
Planning
Practical wellbeing
Team wellbeing for managers
Video Arts - Workplace
30 ways to make more time
Body language and assertiveness
Dealing with stress
Finance and budgets
Making time
Managing yourself
Negotiating
The balance sheet barrier animation
Understanding behaviour
Workplace generations

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