Meet Unicorn Help

At the forefront of our support offering sit our fantastic Unicorn Help advisors. Their knowledge and experience ensures you will find a solution to even the most complex query.

Unicorn Help advisors will always aim to provide the right solution when you first get in touch, but if for any reason this isn’t possible they will escalate the query to the correct Unicorn who will be able to help. We don’t do, we teach. In other words, we take the time to understand your requirements, to then talk you through it in plain, simple English, giving you the confidence to get the most from your solution.

How we can help

We’ re proud to say our customer service excellence is accredited by the National Skills Academy. This demonstrates our commitment to providing a consistently high-quality, professional service to all our existing and future customers. There are a few different ways we offer support at Unicorn:

Unicorn Help Portal - your first call for all support resource including a wealth of guides and videos. Here, you can also Submit a Request to our Unicorn Help advisors.

Webinars - Access the full list of upcoming FREE webinars here and then email our Learning Managers to book.

Email - drop us a line at

Phone - Call us on 0800 055 6586 between 9am to 5.30pm, Monday to Friday

Unicorn LMS Blog - never miss an update about the latest Unicorn LMS features by registering on our blog and getting all the latest straight to your inbox.

Unicorn Help Portal

Still want more?

We’re happy to arrange training tailored to your needs either by WebEx or face-to-face, at a time to suit you. Contact our Learning Managers to make an enquiry.

Contact Us

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